Pricing and Billing Policy:
1. Changes in Prices:
Sometimes, the prices of our products might go up or down because the cost of materials and energy can change. This might happen suddenly, and you might not know about it before buying.
2. Promotions:
If we have special offers, they will only last for a certain time or until we run out of stock. If you want the lower price, make sure to buy quickly.
3. Minimum Orders:
To get the sale price, you might need to buy a certain amount of stuff. Make sure you buy enough to get the discount.
4. Taxes:
When you buy things, we have to add a tax called HST or GST. It’s the law. So, remember that the price you see is not Tax included.
5. Tax Differences:
The tax you pay can be different depending on where you live. It’s based on the place the stuff is sent to. To learn more, check your state’s revenue department website.
We’re glad you get how things work with prices and rules. If you need more help, talk to our customer support team anytime.
Delivery Policy:
1- Orders Confirmed and Paid Before 12:00 PM: Any orders that are confirmed and paid for before 12:00 PM will be shipped on the same day.
2- Orders Placed After 12:00 PM: Orders placed or paid for after 12:00 PM will be shipped on the next working day.
3- Free Delivery for Orders Above CAD 200: For orders with a total value exceeding CAD 200, delivery will be provided free of charge if the delivery point is within 20 kilometers of the SignCan warehouse. For deliveries beyond the 20-kilometer range, regular delivery charges will apply.
4- Delivery Charges for Orders Below CAD 200: For orders worth less than CAD 200, delivery is available; however, a delivery charge will be applied.
Thank you for choosing SignCan. If you have any further questions or require assistance, please don’t hesitate to contact our customer support.
Return Policy:
At SignCan Supply Inc., we want you to be satisfied with your purchases. Here’s our simple and straightforward return policy:
1- Returns within 30 Days: You can return items you’ve bought from us within 30 days from the date of sale, but only if the product is in perfect condition.
2- Condition Assessment: Our team will check the returned item to see if it’s in good enough condition for us to accept the return.
3- Pickup Returns: If you’ve asked us to pick up the item from the address where it was delivered, there will be a 20% restocking fee.
4- Warehouse Returns: If you return the item to our warehouse, the restocking fee will be 10% of the sales amount.
5- Refund Processing Time: Please note that refunds might take a few days due to the processing times of banks and online payment service providers.
6- Refund Amount: The refund will be based on the sales price mentioned in the sales invoice. Any updates that happen after the sale won’t affect the refund amount.
We’re here to assist you through the return process. If you have any questions or need help, feel free to reach out to our customer service team. Your satisfaction is important to us!